Procedure for Post-Test Verification Requests

Important Note

The post-test verification service applies only to certificates that remain valid in accordance with ETS or Certiport regulations.

Customers may submit a verification request using one of the following methods:

1. Submission of Hard Copies

Please submit a signed and stamped official letter of request, along with a printed list of test takers whose test results require verification, to:

Post-Test Verification Division – IIG Vietnam
No. 217 Quan Hoa Street, Nghia Do Ward, Hanoi

2. Submission via Email

Please email a scanned copy of the signed and stamped official request letter, along with an Excel file including a list of test takers whose test results require verification, to: haukiem@iigvietnam.edu.vn

Processing Time and Result Format

• Processing time: Within 07 working days from receipt of a valid verification request.
• Result form: An official letter of verification result issued by IIG Vietnam will be:
  • sent to  the organization’s registered email address; and
  • delivered in hard copy to the registered address by post.

For further information or assistance, please contact:

• Phone: (+84) 24 3773 2411 – Ext. 153
• Email: haukiem@iigvietnam.edu.vn

Download the Post-Test Verification Request Form: [HERE] 

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According to our regulations, each candidate receives only one original TOEIC Score Certificate after each test, and replacements will not be issued. However, if candidates wish to submit their TOEIC test results to score users, IIG Vietnam can assist by sending a certified true copy of score certificate to the requested recipient by mail. This service requires candidates to sign up at least 14 days before the Score Certificate expiration date and must have achieved a score of 200 or more.
The procedure for obtaining a copy of the Scorecard involves presenting:
1. Your original ID card/Citizen ID carrd used for TOEIC test registration along with one photocopy
2. A 3x4 photo similar to the one on the original Scorecard
3. A fee of 120,000 VND.
- If you registered for the test through another agency (not IIG Vietnam's counter or test sites), please obtain the agency's confirmation letter granting permission for this service to be performed at IIG Vietnam. 
- Copies will be sent to the requested recipient in approximately two weeks after the request.

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To register for the TOEFL ITP Test, please follow these steps:
Step 1: Access the registration portal https://registration.iigvietnam.com/ and log in/register an account.
Step 2: Select "Test Registration", upload images of your identification documents and a 3x4 portrait photo.
Step 3: Enter your contact information, then in the "English Tests" section, select your desired exam and then click on "Continue".
Step 4: In the "Select exam schedule" section, select "Exam area", "Exam date" and additional services if needed.
Step 5: Check the test fee based on the occupation you have registered.
Step 6: Confirm payment and proceed with the online payment as instructed.
Step 7: After successful payment, the registration portal will display both payment details and test registration information, and the same information will also be sent to your registered email.
Step 8: Wait for the application to be reviewed and approved by IIG Vietnam.
Candidates please refer to the detailed English test registration guide here: https://online.iigvietnam.com/en/news/huong-dan-dang-ky-thi-cac-bai-thi-tieng-anh-tin-hoc-moi-nhat/ 

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