FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
What should I do if I misplace my Admission Ticket before the TOEFL ITP test date?
If you happen to misplace your Admission Ticket before the scheduled test date, you can request a reissuance by visiting the Registration Counter at IIG Vietnam. Keep in mind that you need to do this in person and provide your original ID card, Citizen ID card, or Passport for verification.
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Procedure for Post-Test Verification Requests
Important Note
The post-test verification service applies only to certificates that remain valid in accordance with ETS or Certiport regulations.
Customers may submit a verification request using one of the following methods:
1. Submission of Hard Copies
Please submit a signed and stamped official letter of request, along with a printed list of test takers whose test results require verification, to:
Post-Test Verification Division – IIG Vietnam
No. 217 Quan Hoa Street, Nghia Do Ward, Hanoi
2. Submission via Email
Please email a scanned copy of the signed and stamped official request letter, along with an Excel file including a list of test takers whose test results require verification, to: haukiem@iigvietnam.edu.vn
Processing Time and Result Format
- Processing time: Within 07 working days from receipt of a valid verification request.
- Result form: An official letter of verification result issued by IIG Vietnam will be:
- sent to the organization’s registered email address; and
- delivered in hard copy to the registered address by post.
For further information or assistance, please contact:
- Phone: (+84) 24 3773 2411 – Ext. 153
- Email: haukiem@iigvietnam.edu.vn
Download the Post-Test Verification Request Form: [HERE]
On the day of the TOEFL iBT test, please make sure to:
- Arrive at the test venue at least 30 minutes before the designated check-in time.
- Bring your confirmation ticket and a valid ID document, such as an ID card, Citizen ID card, or Passport, to complete the test entry process.
Keep in mind that there must be a minimum of 12 days between each attempt of the test.
TOEFL iBT Test Structure:
As of July 26, 2023, the TOEFL iBT test consists of four sections, with a shorter duration of approximately 2 hours:
- Reading Comprehension: 20 questions in 35 minutes
- Listening Comprehension: 28 questions in 36 minutes
- Speaking: 4 tasks in 16 minutes
- Writing: 2 tasks in 29 minutes
Scores are reported on a scale from 0 to 120 points.
