Frequently Asked Questions
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When will the MOS/IC3/IC3 Spark test results be available?
- After completing the test, you can view your test scores and access your online certificate by logging in at: https://www.certiport.com/portal/ssl/login.aspx. You'll use the same username and password provided for the test.
- The physical IC3/MOS/IC3 Spark certificates will be sent out approximately 4 to 6 weeks after the test.
- To receive your certificate, you have the option to pick it up in person at the IIG Vietnam office. However, if you registered through another agency, it will be available for collection there.
- For candidates in Ho Chi Minh City, please check your IC3 Spark test results on the official website of the Ho Chi Minh City Department of Education and Training.
Questions on the same topic
Test rescheduling or cancellation must be made at least 2 working days before the exam date (excluding Saturdays, Sundays, and holidays).
Fees:
- Rescheduling: 50% of the exam fee.
- Cancellation: A 50% refund of the registration fee if canceled on time.
For registrations through another agency or the test site, please contact the respective agency or test site for detailed information.
- To reschedule or cancellation the test date, candidates may authorize another person to complete the procedure on their behalf by providing a signed Letter of Authorization (using IIG Vietnam's template). The authorized person must bring the following documents: a copy of the candidate’s ID (original or photocopy), copy of the authorized person’s ID, the authorization letter and test admission slip in order to obtain the Score Certificates.
- If you do not pass an exam on your first attempt, you must wait 24 hours before attempting the same exam again.
- If you do not pass the same exam on your second attempt, you should wait 72 hours before trying the same exam again.
- If you do not pass the same exam on your third or fourth attempt, you must wait a minimum of 7 days before attempting it again.
- You are limited to a maximum of 5 attempts for the same exam within a year.
- Once you pass the exam, you are not eligible for a retake.
- In Ho Chi Minh City: Candidates must register directly with the Ho Chi Minh City Department of Education and Training.
- In Hanoi: To register for the IC3 Spark exam, candidates should follow these steps:
Step 1: Visit online.iigvietnam.com and log in or create a new account.
Step 2: Go to “Register for a Test” tab, select “IT Tests”, and choose the IC3 Spark exam.
Step 3: Enter your personal information, select a test date, and complete the payment.
Step 4: Go to “Test Registration History” and print your exam admission ticket.
Step 5: On your test day, bring your exam admission ticket and valid ID to the test center.
For detailed instructions on registering for the exam, please visit: https://bit.ly/3tYDCPl
Registration deadline: No later than 2 working days before the test date, subject to seat availability.
