Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What are the policies for rescheduling and cancelling ACpro exam at IIG Vietnam?
Changes or cancellations must be made at least 2 working days before the exam date (excluding Saturdays, Sundays, and holidays).
Fees:
- Rescheduling: 50% of the exam fee.
- Cancellation: A 50% refund of the registration fee if canceled on time.
For registrations through another agency or the test site, please contact the respective agency or test site for detailed information.
Questions on the same topic
Each candidate who passes an exam will be awarded a corresponding MCF certificate.
+ Developer Exams
+ Database Exams
+ IT Pro Exams
- Candidates who successfully complete any exam will receive a Certificate specific to that exam.
- Upon completing the exam, candidates can immediately view their scores and download the Certificate with an online badge from the Certiport website at www.certiport.com.
The MCE can be reissued only once. To request a reissue, visit IIG Vietnam's office and provide:
1. The original ID card/Citizen card/Passport used for the exam registration along with one photocopy.
2. A copy of MCE certificate printed from your Certiport account.
3. A reissuance fee of 100,000 VND.
The reissued certificate will be ready in about 10 working days (excluding Saturdays, Sundays, and holidays).
