IIG Vietnam provides certified copies of the Score Certificate and sends them to the candidate's requesting organization. Candidates will not receive certified copies of the Score Certificate. Each certified copy can be dispatched exclusively to a single address. If needed, candidates can request multiple certified copies to send to different addresses.
To request a certified copy of the Score Certificate, certain conditions must be met: (1) the TOEIC Score Certificate should still be valid; (2) candidates should initiate the request process at least 14 days before the Score Certificate's expiration date; and (3) the original TOEIC score must be 200 or higher. 
To complete the request, candidates should visit the IIG Vietnam Office and provide the following:
- The original ID card/Citizen ID card used for test registration.
- A 3x4 ID photo similar to the one on the issued Score Certificate (For paper-based TOEIC tests registered in person at IIG Vietnam office before 21/04/2025).
- A photocopy of the TOEIC Score Certificate (if the original Score Certificate is lost, a photocopy of the ID card/Citizen ID card must be provided).
- A fee of 120,000 VND per copy.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.. 
- Copies will be sent to the desinated organization approximately 2 weeks after the request.

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- To be eligible for a verification letter of test result, candidates must achieve a minumum score of 360.
- To request a verification letter of the test result while registering for the exam, pay an additional fee of 120,000 VND along with your exam fee. You will receive the verification letter when you collect your Score Certificate.
- For the request made after the Score Certificate is available, candidates will need to register for both verification letter and certified copy services at the same time as the verification letter is only valid when submitted with the score certificate. The verification letter of test result, along with a copy of the Score Certificate, will be sent by post directly to the institution or organization requested by the candidate.
This document will not be sent directly to the candidate. To be eligible, you must register for this service at least 14 days before your Score Certificate's expiration date. When registering, visit IIG Vietnam office with the following documents:
- A photocopy of the TOEIC Score Certificate
- The original ID card/Citizen ID card, which you used to register for the exam.
- A photocopy of the TOEIC Score Certificate
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
- Certified copies and verification letters will be sent to the designated organization around two weeks after the request is made. The combined fee for both of these services, along with the delivery fee, is 240,000 VND.

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Candidates have the option to register for express delivery service to have their test results sent to their home address. Please arrange this service on your exam day and discuss the details directly with the Exam Supervisor. Please note that additional courier services will not be available after the test date.

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