FAQ

시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.

How can I request the score review service?

Candidates must visit IIG Vietnam office in person and provide the following:
- The original ID card/Citizen ID card, which you used to register for the exam.
- Fill out the Score Review Request Form, which can be obtained at the IIG Vietnam Counter
- Score review Service fee: 50% of the exam fee
- A 3x4 ID photo, similar to the one on the issued Score Certificate. (For paper-based TOEIC tests registered in person at IIG Vietnam office before 21/04/2025).
- A photocopy of TOEIC Score Certificate
-  If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.

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According to our regulations, each candidate receives only one original TOEIC Score Certificate after each test, and replacements will not be issued. However, if candidates wish to submit their TOEIC test results to score users, IIG Vietnam can assist by sending a certified true copy of score certificate to the requested recipient by mail. This service requires candidates to sign up at least 14 days before the Score Certificate expiration date and must have achieved a score of 200 or more.
The procedure for obtaining a copy of the Scorecard involves presenting:
1. Your original ID card/Citizen ID carrd used for TOEIC test registration along with one photocopy
2. A 3x4 photo similar to the one on the original Scorecard
3. A fee of 120,000 VND.
- If you registered for the test through another agency (not IIG Vietnam's counter or test sites), please obtain the agency's confirmation letter granting permission for this service to be performed at IIG Vietnam. 
- Copies will be sent to the requested recipient in approximately two weeks after the request.

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For the TOEFL ITP test, there must be a minimum of 5 working days between the candidate's previous test and the next test, excluding Saturdays, Sundays, and holidays.

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TOEFL iBT test, designed and administered by the Educational Testing Service (ETS), is a test of English as a foreign language. The test evaluates all four English skills – listening, reading, speaking and writing – in an academic context.
The TOEFL iBT test is one of the world’s most highly regarded and widely accepted test to confirm that a student has the English language skills needed to succeed in an academic setting. Taking the test is an essential part of students’ study abroad preparation as well as an advantage in their admission into prestigious domestic universities.

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