FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
What are the policies for rescheduling and cancelling MOS and IC3 tests at IIG Vietnam?
- The deadline for rescheduling or cancellation the test is two days before the test date, excluding Saturdays, Sundays, and holidays.
- There is a rescheduling fee, which is 50% of the test fee.
- Candidates can receive a 50% refund of the test fee if they cancel the test within the specified time frame.
- If you registered at a different Test Site or agency, please get in touch with the respective test site or agency directly for assistance.
- To reschedule or cancellation the test date, candidates may authorize another person to complete the procedure on their behalf by providing a signed Letter of Authorization (using IIG Vietnam's template). The authorized person must bring the following documents: a copy of the candidate’s ID (original or photocopy), copy of the authorized person’s ID, the authorization letter and test admission slip in order to obtain the Score Certificates.
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After completing the test, candidates can log in to the Certiport website at https://www.certiport.com/portal/ssl/login.aspx to view their scores and access their online certificates. The login credentials are the username and password provided on the test day.
- The IC3 - Digital Literacy Certification is globally recognized for computer and Internet proficiency, is granted ed by Certiport, USA. You can find the certification access code at the bottom right of the Certificate.
- The MOS certification access code is located in the bottom left corner of the Certificate.
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