- If you do not pass one of the three IC3 component exams on your first attempt, please wait for a minimum of 24 hours before attempting to retake that specific component exam.
- If you do not pass the same component exam on your second attempt or subsequent attempts, you should wait for at least 48 hours before trying that component exam again.
- You have the option to move on to another component exam immediately after an unsuccessful attempt. For instance, if you fail the Computing Fundamentals exam, you can proceed to take the Key Applications or Living Online exam right away.

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- After completing the test, you can view your test scores and access your online certificate by logging in at: https://www.certiport.com/portal/ssl/login.aspx. You'll use the same username and password provided for the test.
- The physical IC3/MOS/IC3 Spark certificates will be sent out approximately 4 to 6 weeks after the test. 
- To receive your certificate, you have the option to pick it up in person at the IIG Vietnam office. However, if you registered through another agency, it will be available for collection there.
- For candidates in Ho Chi Minh City, please check your IC3 Spark test results on the official website of the Ho Chi Minh City Department of Education and Training.

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Candidates who successfully complete any exam will receive a digital copy of the certificate specific to that exam (physical certificates are currently not available):
* Autodesk Certified User (ACU) exam 
* Autodesk Certified Professional (ACP) exam

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