If you want someone else to collect your exam results, follow these steps:
1. Provide a handwritten letter of authorization including the authorized person's full details.
2. The authorized person must visit IIG Vietnam, bringing their own ID card/Citizen card/Passport, the letter of authorization, and the test admission slip in order to obtain the Score Certificates.

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- After completing the test, you can view your test scores and access your online certificate by logging in at: https://www.certiport.com/portal/ssl/login.aspx. You'll use the same username and password provided for the test.
- The physical IC3/MOS/IC3 Spark certificates will be sent out approximately 4 to 6 weeks after the test. 
- To receive your certificate, you have the option to pick it up in person at the IIG Vietnam office. However, if you registered through another agency, it will be available for collection there.
- For candidates in Ho Chi Minh City, please check your IC3 Spark test results on the official website of the Ho Chi Minh City Department of Education and Training.

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The MCE certificates can be reissued only once. To request a reissuance, visit IIG Vietnam's office and provide:
1. The original ID card/Citizen card/Passport used for the exam registration along with one photocopy.
2. A copy of MCE certificate printed from your Certiport account.
3. A reissuance fee of 120,000 VND.
The processing time for issuance is 10 working days at IIG Hanoi office and 13 working days at IIG HCM and Da Nang offices (exlcuding Saturdays, Sundays and public holidays).

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