FAQ

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How soon can I retake the TOEFL ITP test?

For the TOEFL ITP test, there must be a minimum of five working days between the candidate's previous test and the next test, excluding Saturdays, Sundays, and holidays.

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- Each candidate receives a TOEFL ITP Certificate of Achievement only once for each test.
- To qualify for a Certificate of Achievement, candidates must have a valid Score Certificate with a minimum score of 460 and complete the registration process at least 14 days before its expiration date.
- To request a Certificate of Achievement, candidates should visit the IIG Vietnam Office and provide the following:
1. Original ID card/Citizen ID card used for exam registration.
2. One photocopy of the Score Certificate.
3. A issuance fee of 250,000 VND.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
- The processing time for issuance is 10 working days at IIG Hanoi office and 15 working days at IIG HCM and Da Nang offices.

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According to our regulations, each candidate receives only one original TOEIC Score Certificate after each test, and replacements will not be issued. However, if candidates wish to submit their TOEIC test results to score users, IIG Vietnam can assist by sending a certified true copy of score certificate to the requested recipient by mail. This service requires candidates to sign up at least 14 days before the Score Certificate expiration date and must have achieved a score of 200 or more.
The procedure for obtaining a copy of the Scorecard involves presenting:
1. Your original ID card/Citizen ID carrd used for TOEIC test registration along with one photocopy
2. A 3x4 photo similar to the one on the original Scorecard
3. A fee of 100,000 VND.
- If you registered for the test through another agency (not IIG Vietnam's counter or test sites), please obtain the agency's confirmation letter granting permission for this service to be performed at IIG Vietnam. 
- Copies will be sent to the requested recipient in approximately two weeks after the request.
 

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Candidates can request for Score Review Service following below steps:
1. Fill out the Score Review Request Form, which can be obtained at the IIG Vietnam Counter
2. score review Service fee: 50% of the exam fee
3. A 3x4 ID photo, similar to the one on the issued Score Certificate.
4. A photocopy of TOEFL ITP Score Certificate
5. If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
Please note that candidates are required to visit the IIG Vietnam office in person and provide their ID card/Citizen ID card to make the request for score review Service.

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