FAQ
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How can I request a score review of my CFA test scores?
If candidates are not satisfied with their CFA exam results, they can request a review of the exam. Additional details, including deadlines and payment procedures, can be found in the Retabulation Request Form, available 30 days from the date of publication of results.
Please note that the review process confirms whether the candidate's scores were recorded and totaled correctly and does not change scores for individual candidate responses. If the results are confirmed to be accurate, the candidate will be responsible for paying the retesting fee, which is non-refundable. However, if a candidate's results are found to be incorrect, CFA will immediately refund the review fee.
- For multiple choice and item-set section, this process involves a CFA Institute staff manually pulling your answer sheet from the pile, check the answers against the answer key, and make sure the total score is calculated correctly.
- For essay section, it is also an exercise to confirm the score is recorded and totaled correctly. It does not involve re-grading.
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On the test date, candidates must arrive at the test venue at least 30-45 minutes before the check-in time and bring their admission ticket to complete the test entry process.
To register for the SSAT test, please complete the registration process directly online by visiting the following link: https://portal.ssat.org/Account/LogOn.
- If you have concerns about the accuracy of computer scoring or potential mistakes, you have the option to request a hand scoring review for your SSAT answer sheet. Here's how to do it:
+ Log in to your parent's SSAT account online.
+ Find the option to request a hand scoring review, and follow the provided instructions to book this service.
The SSAT is an undisclosed test so this service won't provide the actual questions or answers. If hand scoring results in a scoring change, the revised results are added to your account and those of all requested score recipients, and all parties are notified. If no change occurs, you will receive a notification letter.
- Please allow up to one month for hand-scoring results. The hand-scoring request deadline of August 31 is thirty days after the conclusion of the preceding testing year from August 1 to July 31. Hand scoring is not available for SSAT at Home or Prometric testing.
