FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
How soon can I retake the IC3 test?
- If you do not pass one of the three IC3 component exams on your first attempt, please wait for a minimum of 24 hours before attempting to retake that specific component exam.
- If you do not pass the same component exam on your second attempt or subsequent attempts, you should wait for at least 48 hours before trying that component exam again.
- You have the option to move on to another component exam immediately after an unsuccessful attempt. For instance, if you fail the Computing Fundamentals exam, you can proceed to take the Key Applications or Living Online exam right away.
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- Candidates who successfully complete any exam will receive a Certificate specific to that exam.
- After completing the exam, candidates can immediately view their scores and download the Certificate with an online badge from the Certiport website at www.certiport.com.
- Each individual is eligible to receive an MOS/IC3 Certificate only once as per our regulations.
- To request a reissued certificate, candidates must visit the IIG Vietnam office in person and provide the following documents:
1. The original ID card/Citizen ID card used for MOS/IC3 test registration along with a photocopy.
2. An online MOS/IC3 certificate.
3. The fee for certificate reissuance, which is 120,000 VND.
- The processing time for issuance is 10 working days at IIG Hanoi office and 13 working days at IIG HCM and Da Nang offices (exlcuding Saturdays, Sundays and public holidays).
If you want someone else to collect your exam results, follow these steps:
1. Provide a handwritten letter of authorization including the authorized person's full details.
2. The authorized person must visit IIG Vietnam, bringing their own ID card/Citizen card/Passport, the letter of authorization, and the test admission slip in order to obtain the Score Certificates.
