In case a candidate desires to entirely cancel the exam (without registering for any subjects), an email must be sent to IIG Vietnam at info@iigvietnam.edu.vn. The email must include the following information: full name, date of birth, identification document number, the subject registered for examination, the subject to be canceled, and the reason for the cancellation.

Refunds will only be processed for candidates who have successfully completed all three registration steps. The refund policy is as follows:
-100% refund of the exam fee for cancellation requests received by 11:59 PM on November 1, 2024 (GMT +7).
-50% refund of the exam fee for cancellation requests received between 00:00 AM on November 2, 2024, and 11:59 PM on February 28, 2025 (GMT +7).

Candidates who cancel their examination after March 1 2025 or who fail to attend the exam will not be eligible for a refund. 

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'- Candidates must present valid, original identification (Passport or Vietnamese Citizen Identification Card) with a photo and signature. Those unable to provide the required documents will not be permitted to sit for the exam.

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If your college has given you a personal online account, you may be able to sign in to that site and see whether your scores have arrived. Otherwise, you can contact your college’s admission office and ask.

The AP score reporting system shows you what date your scores were sent to each institution, but it won’t tell you when the scores arrived. The exact amount of time it takes for a college to receive your scores depends on when you submit your request and the location of your score recipient.

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