FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
Can I correct incorrect personal information after registering?
If you need to correct any inaccuracies in your personal information, please send an email to info@iigvietnam.edu.vn.
For Test Registration Period 1, please ensure that all corrections are made by November 1, 2024. For Test Registration Period 2, corrections should be completed by February 29, 2025.
If you have entered incorrect information on the CB website, kindly reach out to CB directly to report the issue and receive the necessary assistance.
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In case a candidate desires to entirely cancel the exam (without registering for any subjects), an email must be sent to IIG Vietnam at info@iigvietnam.edu.vn. The email must include the following information: full name, date of birth, identification document number, the subject registered for examination, the subject to be canceled, and the reason for the cancellation.
Refunds will only be processed for candidates who have successfully completed all three registration steps. The refund policy is as follows:
-100% refund of the exam fee for cancellation requests received by 11:59 PM on November 1, 2024 (GMT +7).
-50% refund of the exam fee for cancellation requests received between 00:00 AM on November 2, 2024, and 11:59 PM on February 28, 2025 (GMT +7).
Candidates who cancel their examination after March 1 2025 or who fail to attend the exam will not be eligible for a refund.
Exams will be held in Hanoi, Ho Chi Minh City, and Da Nang. The specific locations will be announced online and via email by April 20, 2025.
- Test Registration Period 1: September 24, 2025, to November 7, 2025.
- Test Registration Period 2: November 20, 2025, to March 6, 2026.
- Late-testing registration deadline: Before May 4, 2026
