FAQ
시험 정보를 필요하거나 문의 사항이 있으면 이메일 info@iigvietnam.edu.vn 또는 전화번호 1900 636 929 (근무시간)으로 연락하십시오.
What are the policies for canceling the TOEIC test?
- If you registered for the exam at IIG Vietnam, visit the IIG Vietnam office to cancel your appointment at least 5 working days before the exam date, excluding Saturdays, Sundays, and holidays.
- If you cancel your exam on time, you'll receive a 50% refund of the exam fee. There will be no refund for candidates who miss the exam on the scheduled day.
- If you registered at another test site or agency, contact the test site or agency directly for assistance with canceling the exam schedule.
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Candidates have the option to register for express delivery service to have their test results sent to their home address. Please arrange this service on your exam day and discuss the details directly with the Exam Supervisor. Please note that additional courier services will not be available after the test date.
'For the TOEIC Listening & Reading test, there must be a minimum of 5 working days between the candidate's previous test and the next test, excluding Saturdays, Sundays, and holidays.
'You can locate IIG Vietnam at the following addresses:
- Hanoi Office:
3rd floor, Trung Yen Plaza, 01 Trung Hoa, Cau Giay Dist, Hanoi
- Ho Chi Minh City Office:
1st Floor, Tower 1, The Sun Avenue Building, No. 28 Mai Chi Tho, An Phu Ward, Thu Duc, HCM City
- Da Nang Office:
161 Nui Thanh, Hai Chau Dist, Da Nang
