Frequently Asked Questions
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What documents do I need to bring when collecting the TOEFL ITP Score Certificate at the IIG Vietnam office?
- To collect the TOEFL ITP Score Certificates, candidates are required to present the following documents at the IIG Vietnam Office:
1. Valid identification documents used for test registration (ID card/Citizen ID card/Passport).
2. Registration form.
If candidates have registered through another agency or test site, please contact the respective registration agency or test site for instructions on how to retrieve your Score Certificates.
Questions on the same topic
'To register for the exam, follow these steps:
Step 1: Access the registration portal https://registration.iigvietnam.com/ and log in/register an account.
Step 2: Select "Test Registration", upload images of your identification documents and a 3x4 portrait photo.
Step 3: Enter your contact information, then in the "English Tests" section, select your desired exam and then click on "Continue".
Step 4: In the "Select exam schedule" section, select "Exam area", "Exam date" and additional services if needed.
Step 5: Check the test fee based on the occupation you have registered.
Step 6: Confirm payment and proceed with the online payment as instructed.
Step 7: After successful payment, the registration portal will display both payment details and test registration information, and the same information will also be sent to your registered email.
Step 8: Wait for the application to be reviewed and approved by IIG Vietnam.
Candidates please refer to the detailed English test registration guide here: https://online.iigvietnam.com/en/news/huong-dan-dang-ky-thi-cac-bai-thi-tieng-anh-tin-hoc-moi-nhat/
- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.
- TOEIC Listening & Reading Score Certificates are available at IIG Vietnam Hanoi office after 5 working days (excluding Saturdays, Sundays and holidays)
- TOEIC Listening & Reading Score Certificates are available at IIG Vietnam HCM and Da Nang offices, other Test Sites/units after 7 - 10 working days (excluding Saturdays, Sundays and public holidays)
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam Hanoi office is after 16 days
- TOEIC Speaking & Writing Score Certificates are available at IIG Vietnam HCM and Da Nang branches and other Test Sites/units after 3 weeks
- If candidates choose to have their Score Certificates delivered via postal mail, please allow for an additional 3 to 4 working days (Saturdays, Sundays, and public holidays excluded) for the delivery.
