Frequently Asked Questions
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What documents do I need to bring when collecting the TOEFL ITP Score Certificate at the IIG Vietnam office?
- To collect the TOEFL ITP Score Certificates, candidates are required to present the following documents at the IIG Vietnam Office:
1. Valid identification documents used for test registration (ID card/Citizen ID card/Passport).
2. Registration form.
If candidates have registered through another agency or test site, please contact the respective registration agency or test site for instructions on how to retrieve your Score Certificates.
Questions on the same topic
- Candidates can collect their Score Certificates after 3 working days (for the Hanoi office) or 5 working days (for the HCM City and Da Nang offices), excluding Saturdays, Sundays, and holidays.
- You should request for the service at the time of exam registration or at least two working days before your exam date.
- There is a fee of 210,000 VND for this service.
- Each candidate receives a TOEIC Certificate of Achievement only once for each test.
- Candidates may register for a Certificate of Achievement either during the test registration process or in person at IIG Vietnam office, no later than 5 working days before the test date.
- In case a candidate wishes to request a TOEIC Certificate of Achievement after receiving their Score Report, the request may still be accepted provided that their Score Certificate is still valid and complete the registration process at least 14 days before its expiration date.
- To request a Certificate of Achievement, candidates should visit the IIG Vietnam Office and provide the following:
1. Original ID card/Citizen ID card used for exam registration.
2. One photocopy of the Score Certificate.
3. A issuance fee of 280,000 VND.
- If you registered for the test through a different agency (not IIG Vietnam's counter or test sites), you must obtain a confirmation letter from that agency, allowing you to request the service at IIG Vietnam.
- The processing time for issuance is 10 working days at IIG Hanoi office and 15 working days at IIG HCM and Da Nang offices.
- Online test scores are typically available 4 to 8 days after the test date, accessible through your registered account.
- The official score report will be sent to your registered address, usually within 6 to 8 weeks, depending on your geographical location.
- During the registration, you can choose to send your scores to up to 4 schools for free.
