Frequently Asked Questions

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What documents do I need to bring when collecting the TOEFL ITP Score Certificate at the IIG Vietnam office?

- To collect the TOEFL ITP Score Certificates, candidates are required to present the following documents at the IIG Vietnam Office:
1. Valid identification documents used for test registration (ID card/Citizen ID card/Passport).
2. Registration form.
If candidates have registered through another agency or test site, please contact the respective registration agency or test site for instructions on how to retrieve your Score Certificates.
 

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- ETS offers score review services for the Speaking and Writing sections only.
- You can submit a score review request within 30 days from the exam date. However, if you have already requested score reports to be sent to schools, you are not eligible for a score review.
- The results of the score review will be available approximately 3 weeks after ETS receives the request and fee.

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For the TOEIC test, there must be a minimum of five working days between the candidate's previous test and the next test, excluding Saturdays, Sundays, and holidays.

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- Confirmation Ticket
- Valid identification documents that are used for exam registration

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